📜 Terms & Conditions — Goldenbird Travels Pvt. Ltd.

Effective Date: [Insert Date]

Welcome to Goldenbird Travels Pvt. Ltd. By accessing or using our website http://gbtravels.com/ and booking our services, you agree to comply with and be bound by the following Terms & Conditions.

1. About Us

Goldenbird Travels Pvt. Ltd. is a travel services company providing tour packages, travel bookings, hotel reservations, transport arrangements, and related services.

2. Booking & Payment Terms

• Bookings are confirmed only after receipt of the required payment (full or partial).
• Prices are subject to availability and may change without prior notice.
• Full payment must be completed before departure unless otherwise agreed.
• Payment may be made via approved online payment gateways, bank transfer, or other accepted methods.

3. Traveler Responsibilities

Customers must:

• Provide accurate personal and contact information
• Carry valid government-issued identification
• Ensure passport validity, visa requirements, and health documents
• Comply with airline, hotel, and destination regulations

Goldenbird Travels Pvt. Ltd. shall not be responsible for denied boarding or travel disruptions due to incomplete or incorrect documentation.

4. Changes to Itinerary

We reserve the right to modify travel itineraries due to:

• Weather conditions
• Operational requirements
• Safety concerns
• Supplier changes
• Unforeseen circumstances

We will make reasonable efforts to provide alternative arrangements of similar standard.

5. Cancellation & Refunds

All cancellations and refunds shall be governed by our published Cancellation and Refund Policies. Service provider rules (airlines, hotels, transport agencies) will also apply.

6. Liability Disclaimer

Goldenbird Travels Pvt. Ltd. acts only as an intermediary between customers and third-party service providers.

We shall not be liable for:

• Delays, cancellations, or service deficiencies by airlines, hotels, or transport providers
• Loss, damage, or theft of personal belongings
• Accidents, injuries, illness, or death during travel
• Additional expenses due to unforeseen circumstances

7. Force Majeure

We shall not be responsible for failure to perform obligations due to events beyond our control, including but not limited to:

• Natural disasters
• War or civil unrest
• Government restrictions
• Pandemics or health emergencies
• Strikes or transport disruptions

8. Website Use

Users agree not to:

• Engage in fraudulent bookings
• Misuse the website or attempt unauthorized access
• Use the website for unlawful activities

We reserve the right to suspend access for violations.

9. Intellectual Property

All website content, logos, designs, text, and images are the property of Goldenbird Travels Pvt. Ltd. and may not be reproduced without written permission.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal, India.

11. Contact Information

For any queries, complaints, or support, please contact us at:

🏢 Head Office — Kolkata

Goldenbird Travels Pvt. Ltd. (Since 2013)
📍 Address: 6th Floor, 34A Metcalfe Street, Kolkata – 700013, West Bengal, India
📧 Email: booking@gbtravels.com
📞 Office Telephone:
+91 98311 67994
+91 98317 52888
+91 98311 67995

🏢 Branch Office — Bhubaneswar

Goldenbird Travels Bhubaneswar
📍 Address: A/110, Kreem Apartment, Saheed Nagar, Bhubaneswar – 751007, Odisha, India
📧 Email: cm@gbtravels.com
📞 Office Telephone:
+91 99370 41355
+91 98311 67994
+91 86086 09971

12. Updates to Terms

Goldenbird Travels Pvt. Ltd. reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.

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